What binds us in the social sector is that, regardless of our
organizational mission, we want to be impact and relevant. Most of us realize that
while each of us has our own ideas and strengths, figuring out what it takes to
achieve greatest impact and relevance involves climbing over our organizational
walls. However, even professionals who understand the importance of networking
as a tool for increasing effectiveness seem to miss the fact that they must
take networking a step further to offer true leadership around their mission.
Everyone in an organization has valuable
information, yet it remains locked in different corners of the organization.
The challenge faced by leaders, is how to tap into that knowledge across
geographies, traditional hierarchies, and business silos. The changing face of
organization owing to dynamics of business models is constantly pestering for
new strategies to materialize efficacious leadership within business
organizations.
According to a July 2012, McKinsey &
Company study, there’s over a trillion dollars that could be unlocked by
utilizing social technologies.Imagine an organization that is digitally
connected, colleagues connect seamlessly with each other across silos and
geographical boundaries. Management has its finger on the pulse of the company,
is aware of every crisis-induced quickening. And throughout the organization
there is a deep sense of connection to the purpose and mission of the
organization.
Getting employees to adopt social behaviors
and join communities is a way to break down barriers.One of the best ways for
organizations to thrive in a digital world is to build and nurture true online
communities. While there are a number of key factors that help organizations
create important new types of business results through enterprise social
networks or online communities, leadership is almost always at the top of the
list.
A pragmatic approach to actualize effective
leadership is to utilize the potentials of Enterprise Social Networks. These
applications introduce the facets of dynamic leadership. ESNs empower top
managerial roles to engage in intuitive collaboration and interactions across
the echelons of an enterprise vertically. Engagement, Collaboration,
Interaction and Sharing are the pivotal aspects to actualize dynamic leadership
and ESNs enables CEOs to prove their competence instinctively.
Enterprise Social Networks offers
personalized feedback to every single employee within the network. A survey cum
poll conducted by The Ken Blanchard Companies suggested that failing to provide
feedback is among the most common mistakes that leaders make. Inability to
provide prompt feedback means depriving employees from the opportunity to
improve their performance. This further degrades into lowered effort of agents,
hence, lowering the overall productivity of the organization. As Enterprise
Social Networks offer a common platform to top managerial roles and root level
executives, a responsive and agile work environment can be concocted by using
these platforms. Leaders can connect to any executive to offer effective
personalized response to their endeavors. Promoting intensive dialogue between
roles throughout the hierarchy levels assist to proffer motivation among
employees and drive high productivity.
Leaders need to devote substantial amount
of quality time to the team. CEOs or the top management must be available in
times when employees need them for support, guidance and help to reach their
objectives. Managing time for employees has many implications that directly and
indirectly influence overall productivity of any business operation. Failing to
do so, induces a feeling of deprivation that de-motivate employees to approach
their leaders in critical situations, which, many a times backfire as sheer
misunderstanding and ultimately, loss of resources. ESNs help to bridge the
communication gap between all levels within an organizational hierarchy by
offering anytime access to anybody. Leveraging social networks within
enterprise enables to create Mental Proximity between leaders and teams. These
programs help leaders to connect with their counterpart from anywhere and
anytime. If not a real time conversation, they can interact through time-lagged
messages, while breaking the lag in communication.
Enterprise Social Networks not only helps
in bridging the gap, but can also substantiate the required gap between leaders
and employees. Leaders have to make tough decisions at times and being too
mingled with persons in the teams, may coalesce as a hindrance to such
situations. Aspects such as Sycophancy have been a top issue across
organizations, which are manifestations of “Too-friendly” relationships and
behavior between top leaders and their team members. Many a times, people tend
to take advantage of friendly and approachable leaders, which brings nothing
but complicacies in the functional structure of the organizational hierarchy.
Hence, Enterprise Social Networks helps to maintain a distance from the team
and at the same time remains omnipresent across any process operation. Apart from
having a bird eye view of the team, leaders can interact, collaborate and
coordinate with the team members while maintaining a strategic relation to
bring out the best of productivity in them.
Conventional leadership styles are being
constantly proven inadequate to make an impact on present day work dynamics.
The obstacles in managing and maintaining next gen employees can be only
mitigated effectively though modern aids, matching to the au currant features
of work spaces. Enterprise Social Networks, with its plethora of advantageous
features help in reallocation, revamp and execution using a convenient system.
As indicated by Forbes, community building
through social enterprise can pool strength and talents to deliver amazing
performance leaders by utilizing the coalescence of Social Media, Digital
Networks and Big Data. However, a number of imperatives must be prioritized
while using ESNs in community building. Picking the right technology, defining
the purpose of collaboration, control of management of information, maintaining
the organization’s work culture and timely evaluation are the major aspects to
emphasize while using an ESN. Administering the facets, leaders can empower
themselves with new model of command and control driving any workspace to be spontaneous,
dynamic and responsive.
Ref - http://www.itvoice.in/index.php/it-voice-news/the-strategic-role-of-enterprise-networking-in-empowering-leaders
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